On-line Prints

Frequently Asked Questions

The word 'Photograph' appears in the headings on some of the search pages, even when I'm looking at images of artworks. I find that a bit confusing, surely it's a mistake?

Technically, no, as we're actually offering prints that have been created photographically. The web service we are using is really designed for use by professional photographers, and we have to fit in with the standard service that it offers.

Can I have some assurances about the image quality?

Our images are derived either from professionally taken medium format transparencies, from recent all-digital photography, or from direct high-resolution scans. They are printed on good quality art paper, using archival quality inks.

Should I be concerned about fading?

The archival quality inks used by our processing bureau have excellent fade resistance under normal conditions. As with any original photograph or artwork, prolonged exposure of prints to direct sunlight will cause more rapid fading than displaying them in more shaded conditions.

My picture doesn't fill the page, is that correct?

Almost certainly, yes; in the case of artworks we are normally committed to supplying reproductions no bigger than the size of the original - and in the same proportion. In the case of a 'wide format' work there will inevitably be white space above and below the image on the standard paper sizes we use.

Do I have to pay VAT on my order?

This service is based in the Channel Islands and no VAT is payable on local CI orders. Orders from the UK below £18.00 in total value are currently VAT exempt. Orders destined for other EU countries will be liable for VAT at the appropriate rates.

There are many other images of artworks on your website, can I buy prints of those too?

We will be working to extend the current range of prints on offer, depending on how popular the service proves to be and on the availability of staff time. However, there are copyright issues which need to be addressed in relation to reproducing more recent works and works which are on loan to us. In the medium term, this is likely to mean that we will expand our offerings in the area of items owned by the States of Guernsey (including the museum's Permanent Collection) and where copyright is not an issue. By all means contact us if you have particular favourites which you would like to see offered as a print. We will take note of suggestions though we cannot necessarily undertake to offer them on the site.

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